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Show HN: To support my 3 micro SaaS, I created another one (help.center)
5 points by shyjal 1112 days ago
3 comments
shyjal 1112 days ago
I have been running https://micro.company with multiple B2B micro SaaS products for the past 5 years. These products have thousands of customers and are run by a super small team.

We needed a tool to provide consistent & automated support. Thus I created an AI powered Help.center.

Create yourcompany.help.center and let me know your thoughts.

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maxilevi 1112 days ago
Curious, how profitable are you doing this? Could you share some revenue numbers?
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shyjal 1111 days ago
Did you mean the whole company micro.company or the product help.center?
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maxilevi 1111 days ago
Whole company, its a very interesting approach.
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shyjal 1111 days ago
We have 7 products in the market now.

4 out of 7 are monetised currently, and all 4 are making a decent amount of profit

Profits are more than enough to support our small team mostly outside of US/EU.

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quickthrower2 1111 days ago
Another one of these? I would be worried this will just become an Azure resource you can create with some clicks in the future.
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shyjal 1110 days ago
I also wish so :D

Btw just to clarify, we are not building yet another website to chatbot product.

With Help.center we are trying to build a proper customer support tool like Intercom.

We face problems first hand running a company with thousands of customers and we are using those learnings to build Help.center.

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ano88888 1111 days ago
it is interesting to see that jquery is still being used.
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shyjal 1111 days ago
The landingpage was built using Webflow and jQuery is the easiest way to make it interactive
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