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NRR Doesn't Matter (fivetran.com)
13 points by georgewfraser 1346 days ago
1 comments

"NRR Doesn't Matter [If Your New Customer Base Doubles Every Year / If Your ACV Doubles Every Year]"

NRR is exceptionally important for early stage startups. Retention is proof you're solving a real problem for your customers; NRR is like monetized high customer satisfaction.