Thank you! What we realized is that there are just way too many sessions to watch which consumes a lot of bandwidth of our end users. So, we came up with AI-tags on session replays which exactly tags useful sessions based on user behavior. So, you can watch only tagged sessions where we will show exact timestamps where users were confused or there was a rage click or there was a U-Turn or error/slowness and many more!
Also, we are doing AI-clusters based on user behavior for heatmaps to show what the users who are dropping tend to do and what those who convert do.
We have realized a lot of data is been collected in such tools but it is hard to get value out of it and we are optimizing on getting value from the data! Right now, many users are liking this pitch and are ready to give us a try :)
Haven't tried the software, from the description it looks nicely done.
A quick tip: for many people, it is an essential piece of information where your company is based, that means, in which country, not only, but also because of GDPR. Do not hide that information that much. It should be in reach of single click in the footer where a product comes from, where it is hosted, and what kind of entity I'm having a contract with.
By the way, how are you guys marketing it. And how are differentiating it from leading players like hotjar.