I started HelpSite.io because I was tired of choosing between always reinventing the wheel when it came to building out a support center website manually, or having to use a bulky tool like Zendesk that focuses on a million different features, when all I care about is the hosted knowledge base software.
A few nice things:
* Really fast search, powered by Algolia
* An intelligent contact form that auto-suggests articles
* A generous free plan which even supports custom domains (via CNAME).
I really like the idea. What I don't see is anything about the content creation pipeline. I've been looking for something like helpsite.io, but with a really well done collaborative, markdown editor to publish the content. I don't want to have to build a workflow of several different tools just to publish a knowledgebase article.
Can you share how you envision a distributed team managing the content on a helpsite.io account? Do you have a API I can use to ship content? Or are you planning to solve this as part of the core product someday?
I started HelpSite.io because I was tired of choosing between always reinventing the wheel when it came to building out a support center website manually, or having to use a bulky tool like Zendesk that focuses on a million different features, when all I care about is the hosted knowledge base software.
A few nice things:
* Really fast search, powered by Algolia
* An intelligent contact form that auto-suggests articles
* A generous free plan which even supports custom domains (via CNAME).
https://helpsite.io
I'd love to hear feedback and would be happy to answer any questions!